A product designer with 5+ years of UX expertise crafting user experience throughout end-to-end processes for impactful design
worked with different clients across multiple industries, including airport services, the public sector, charities, banking, and startups
Here are some of the clients I’ve worked with:
Featured work
Product Design
Create a new portal to access multiple airport services from Heathrow with a single login
Design research
Provide Kinship carers to take into account and needs in digital products
Product Design
Cornershop: The future experience of retail
Design innovative shopping experience and customer engagement in the retails
About me
My expertise is across design research, service design and UX
My work focus on optimising user journeys and addressing user needs throughout the end-to-end design process. From research and concept development to prototyping and final deliverables, I have delivered a range of solutions, including high/low-fidelity prototypes, UX recommendations and service blueprints.
I work both independently and collaboratively.
I create design solutions while collaborating with cross-functional teams. I work closely with clients to aligning design outcomes with business objectives and new growth opportunities. I take initiative in facilitating workshops, leading design activities and presenting work-in-progress to drive informed decision-making.
Experience
Capgemini
Product Designer
September 2021 – November 2024
Snook (NEC Digital)
Interaction Designer / Service Design Intern
October 2019 – August 2021
Freelance UX Designer
Product Designer
June 2018 – October 2019